Shop Policies

Processing time:
Some items are ready to ship but others are made to order so processing time may vary.  Please allow 5-10 business days for your order to be processed and fulfilled. There may be times when orders may be processed sooner. 
Please contact piinkiinkstudio@gmail.com and include your order number if you would like have a special deadline or if you need your order held to be delivered at a later date.
Most packages are shipped via USPS First Class mail depending on package weight.
If you would like your package to be insured, please select and pay for "Priority Mail".
I am not responsible for wrong addresses, lost or missing packages. 
Returns and Exchanges: 
Returns and exchanges are generally not accepted. Please contact me within one day of delivery if there is an issue with your order that you've received and we can work together to resolve.